HeyGen

HeyGen's interactive avatars could signal a key pivot in the evolution of chatbots, ushering in an era where digital experiences are defined by AI generated interaction.

Qi enhances its customer service with Genesys' Generative AI and Cloud technology, achieving an 80% reduction in response time and 60% telecom cost savings.

Generative Artificial Intelligence (GenAI) has entered a phase of rapid development within the last several years and is already proving to be a challenger for

The insurance industry is continuing to assess how rapidly evolving technologies like generative AI (Gen AI) can streamline their business operations. Examples of this technology's transformative impact are appearing almost daily.

Unlike the post-2000 innovations that did not fundamentally alter labor productivity, GenAI promises to transform core business processes and knowledge work.

Technological innovations in steam power, electricity and microprocessors drove the first industrial revolution.

Artificial intelligence causes a significant change of direction for higher education institutions, its leaders, faculty and students, a new survey says. Concerns about cheating and academic integrity are higher than the decreased attention spans of students,

AutoGen represents Microsoft's latest attempt to address the challenges of building multi-agent systems for enterprise applications. This article explores what this means for the state of agentic AI today,