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Amdocs exec says banks that embrace Agentic AI early stand to gain a competitive edge, while those that hesitate risk being left behind.

NatWest and OpenAI have joined forces to enhance the lender's digital assistants and customer support processes using artificial intelligence, in the first collaboration of its kind with a UK-headquartered bank.

Huntington Bancshares Inc., Fifth Third Bancorp and Valley National Bancorp are among regional US lenders that use artificial intelligence tools to scrape customer data, helping them personalize deposit offerings as competition for customers' money intensifies.

The People's Bank of China (PBC), the central bank, held a meeting to reinforce its technological work in 2025, vowing to promote the applications of artificial intelligence (AI) large language models and related technologies in the financial sector to accelerate the process of financial digitalization.

Commonwealth Bank of Australia (CBA) today announced an expanded strategic partnership and investment in artificial intelligence (AI) safety and

By leveraging AI analytics, financial institutions can gain deeper insights into customer behaviour and preferences, enabling them to offer tailored solutions such as personalised loans

The US is going all-in on AI, with spending projected to hit a massive $120 billion by the end of 2025, a 26% annual gro

IBM's Shanker Ramamurthy and Monica Martins look at how banks can ensure success in the age of AI, asking: which banks will lead?