Kotak Mahindra Bank Limited

AI is transforming BFSI with enhanced efficiency, risk assessment, and financial inclusion. However, managing bias, security, and regulations is crucial. A balanced approach with automation and human oversight will shape AI's future.

EY India has developed a 'Customised Fine-Tuned LLM' tailored specifically for Banking, Financial Services, and Insurance (BFSI) sector, promising to revolutionize customer service and operational efficiency. (Photo: X)

New research published by Infosys reveals contradiction in AI adoption across banking and financial services firms

Huntington Bancshares Inc., Fifth Third Bancorp and Valley National Bancorp are among regional US lenders that use artificial intelligence tools to scrape customer data, helping them personalize deposit offerings as competition for customers' money intensifies.

Commonwealth Bank of Australia (CBA) today announced an expanded strategic partnership and investment in artificial intelligence (AI) safety and

By leveraging AI analytics, financial institutions can gain deeper insights into customer behaviour and preferences, enabling them to offer tailored solutions such as personalised loans

DBS Bank to cut 10% workforce in 3 years as AI takes over key operations, with CEO Piyush Gupta outlining the impact of automation on banking jobs

The revamped Central KYC aims to simplify and standardise KYC procedures across the financial sector, ensuring greater security and efficiency