First Niagara Bank

NatWest and OpenAI have joined forces to enhance the lender's digital assistants and customer support processes using artificial intelligence, in the first collaboration of its kind with a UK-headquartered bank.

Huntington Bancshares Inc., Fifth Third Bancorp and Valley National Bancorp are among regional US lenders that use artificial intelligence tools to scrape customer data, helping them personalize deposit offerings as competition for customers' money intensifies.

Prudential Financial's Lauren Clement wonders if new breakthroughs in AI could completely disrupt how the industry has long relied upon artificial intelligence.

Commonwealth Bank of Australia (CBA) today announced an expanded strategic partnership and investment in artificial intelligence (AI) safety and

By leveraging AI analytics, financial institutions can gain deeper insights into customer behaviour and preferences, enabling them to offer tailored solutions such as personalised loans

IBM's Shanker Ramamurthy and Monica Martins look at how banks can ensure success in the age of AI, asking: which banks will lead?

AT the Philippine Global AI Council's 'State of the Nation in AI (Sonai)' congress, Union Bank of the Philippines (UnionBank) showcased its leadership in AI-driven innovation to enhance customer experience,