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DBS Group's incoming CEO Tan Su Shan is eyeing "bolt-on" acquisitions that align with the Singaporean lender's digital and AI-driven priorities, while focusing on boosting high-return businesses such as wealth and transaction banking.
NatWest and OpenAI have joined forces to enhance the lender's digital assistants and customer support processes using artificial intelligence, in the first collaboration of its kind with a UK-headquartered bank.
Huntington Bancshares Inc., Fifth Third Bancorp and Valley National Bancorp are among regional US lenders that use artificial intelligence tools to scrape customer data, helping them personalize deposit offerings as competition for customers' money intensifies.
The People's Bank of China (PBC), the central bank, held a meeting to reinforce its technological work in 2025, vowing to promote the applications of artificial intelligence (AI) large language models and related technologies in the financial sector to accelerate the process of financial digitalization.
Commonwealth Bank of Australia (CBA) today announced an expanded strategic partnership and investment in artificial intelligence (AI) safety and
By leveraging AI analytics, financial institutions can gain deeper insights into customer behaviour and preferences, enabling them to offer tailored solutions such as personalised loans
From boosting corporate sales at MUFG to giving Bridgewater tools to build an AI investment analyst, here's how AWS is helping finance giants with AI.
In conclusion, Venkata Raja Ravi Kumar Gelle highlights that facial recognition adoption in banking marks a major shift toward smarter and safer financial services. With responsible implementation and continuous innovation, this technology can redefine customer interactions, setting new standards for security and service excellence.