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AI is transforming BFSI with enhanced efficiency, risk assessment, and financial inclusion. However, managing bias, security, and regulations is crucial. A balanced approach with automation and human oversight will shape AI's future.
NatWest and OpenAI have joined forces to enhance the lender's digital assistants and customer support processes using artificial intelligence, in the first collaboration of its kind with a UK-headquartered bank.
Huntington Bancshares Inc., Fifth Third Bancorp and Valley National Bancorp are among regional US lenders that use artificial intelligence tools to scrape customer data, helping them personalize deposit offerings as competition for customers' money intensifies.
Commonwealth Bank of Australia (CBA) today announced an expanded strategic partnership and investment in artificial intelligence (AI) safety and
The industry increased its hiring of governance and ethical use professionals last year, according to Evident Insights.
The US is going all-in on AI, with spending projected to hit a massive $120 billion by the end of 2025, a 26% annual gro
AT the Philippine Global AI Council's 'State of the Nation in AI (Sonai)' congress, Union Bank of the Philippines (UnionBank) showcased its leadership in AI-driven innovation to enhance customer experience,
DBS Bank to cut 10% workforce in 3 years as AI takes over key operations, with CEO Piyush Gupta outlining the impact of automation on banking jobs