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Viral Patel, a Senior Logistics Analyst, discusses her journey from financial services to logistics, emphasizing the integration of AI in supply chain management. She highlights how AI enhances demand forecasting, route optimization, and predictive maintenance, while also addressing the challenges smaller firms face in adopting these technologies. Patel advocates for a data-driven culture and starting with small AI projects to overcome barriers to implementation.
Patel also emphasizes the importance of upskilling the workforce to adapt to a tech-driven industry. She points out the talent shortage in supply chain management, particularly for women, and encourages them to build technical skills and seek mentorship. Her call to action for organizations is to embrace technology and foster diversity to drive progress in a complex global market.
• AI is reshaping logistics through demand forecasting and route optimization.
• Automation enhances warehouse operations and last-mile delivery efficiency.
Predictive analytics is used for demand forecasting and optimizing delivery routes based on data.
Automation streamlines warehouse operations and improves customer service through AI technologies.
AI adoption varies across the logistics sector, with larger companies leading the way.
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