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Amazon is testing a new artificial intelligence shopping tool that finds new products matching a consumer's interests and is also reportedly testing a health-focused chatbot.

PayPal scammers adopt Docusign API to con customers, electronic employee monitoring reaches an all-time high and Reddit is a hidden SEO and engagement goldmine for SMBs.

Microsoft has announced two new sales AI agents for CoPilot 365: Sales Agent and Sales Chat. The new sales AI agents support a core function of all businesses and further break down silos across legacy systems of record,

Still trying to wrap your head around AI agents, the new frontier in artificial intelligence? Here are three major categories and the top tools in each, plus some key takeaways.

OpenAI has just announced that its Operator artificial intelligence-powered agent is now available in global markets. Read

Gainsight joins Slack's Agents & Assistants Marketplace as a launch partnerSAN FRANCISCO, Feb. 20, 2025 (GLOBE NEWSWIRE) -- Gainsight, the world's leading Customer Success platform, today announced the launch of the first customer agent for Slack,

Brands can use these AI Agents to improve product discovery, automate order management, reduce RTO and NDR, enhance loyalty, and personalise customer interactions.

AI Chatbots: Virtual assistants are powered to offer instant support, guide users toward making purchases, and answer queries 24/7. These AI-driven chatbots, such as Zendesk AI, provide instant assistance that elevates the user experience and boosts conversion rates.